Skip to content

Privacy Policy

Privacy Policy
Introduction

This privacy policy explains how Alkan Chemical Europe GmbH & Co. KG collects, uses, and protects your personal data when you visit or interact with our website. We are committed to complying with the EU General Data Protection Regulation (GDPR).

Data Controller

Alkan Chemical Europe GmbH & Co. KG
Graf-Adolf-Straße 18, 40212 Düsseldorf, Germany
Phone: +49 211 240 88 117
Email: info@alkan-chemical.com

Data Protection Officer

Özgül Ayyildiz-Yigit
Phone: +49 211 240 88 117
Email: info@alkan-chemical.com

What Data We Collect

We may collect and process the following types of data:

  • Name, company, and contact details submitted via forms
  • Email address and communication content
  • IP address, browser type, and usage statistics via cookies and analytics tools
  • Documents or inquiries submitted voluntarily
Purpose of Processing

We process your personal data for the following purposes:
• Responding to inquiries or quote requests
• Providing product and service information
• Fulfilling legal obligations (e.g. record keeping, tax)
• Improving our website performance and user experience

Legal Basis

Processing is based on:
• Article 6(1)(a) GDPR – Consent
• Article 6(1)(b) GDPR – Contractual obligation
• Article 6(1)(f) GDPR – Legitimate interest (e.g., marketing, analytics)

Cookies and Analytics

Our website may use cookies for session functionality and to collect anonymous analytics via tools like Google Analytics. You can disable cookies in your browser settings.

Data Storage and Retention

Personal data is stored securely and retained only as long as necessary for the stated purposes or to comply with legal requirements.

Third Parties

We may share your data with:

  • Trusted service providers (e.g., website hosting, CRM tools)
  • Logistics and compliance partners (when relevant to your request)
  • Authorities, if legally required

No data is transferred outside the EU without adequate protection in place.

Your Rights (Under GDPR)

You have the right to:

  • Access your personal data
  • Request rectification or deletion
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact: info@alkan-chemical.com

Back To Top
Your Cart

Your cart is empty.